A Government Leader’s Guide to Digital Innovation & Transformation

Creating an Interconnected Citizen Experience:

Establish an innovative, forward-thinking government. This guide includes:

Whether you’re implementing enterprise-wide solutions or moving to a shared services model, getting started is the hardest part. We’ve spoken to subject matter experts and collected best practice advice from field specialists and users within the government technology industry on digital transformation.

Statistics and trends within government for 2020

Best practices for creating enterprise request for proposals

Interviews with government leaders who are seen as technological innovators

Tips for organizational change management and empowering employees 

Modern technologies used to create efficiencies

Templates for the solution development process & employee training

This guide includes insights from fellow government employees & industry experts.

Larry Lavacca

Solutions Architect

Hillsborough County, Florida

The most important thing isn’t the technology and what it can do, but it’s the people and your ability to collaborate with them.

The OCIO’s goals align directly with the Governor’s goal of growing Nebraska. Our journey to digital transformation has helped us support that goal by providing quality customer service.

Konrad Baltes

Project Manager, Admin Services

You need to be transparent and tell people that you’re prepared to spend the right amount of time on the right things and not excessive amounts of time on other things.

Ed Toner

Chief Information Officer

State of Nebraska

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A digital mindset. Unlimited possibilities.

With increased mandates and demands from citizens to provide services in a more automated, user-friendly way, agencies must shift their mindsets to become more productive members of the digital ecosystem by leveraging technologies and streamlining processes.

We surveyed IT government employees across the U.S. asking about their digital transformation efforts:

Only 16% of respondents agreed that their entire organization is digitally minded.

37% of respondents stated that their most challenging barrier to achieving strategic goals is the lack of a digitally-minded workforce.

Oklahoma Department of Environmental Quality

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The essentials to government digital transformation

Full Guide

Includes all sections:

  • Introduction
    • Government by the Numbers
    • Trends in the Industry
  • The Journey to Transformation
    • Phase I: Laying the Foundation
    • Phase II: Starting the Journey
    • Phase III: Growing the Enterprise
  • Technologies to Create Efficiency
    • Enterprise Content Management
    • Artificial Intelligence & Robotic Process Automation
    • Niche Solutions
    • Business Intelligence & Analytics
    • Cloud vs. On-Premise
    • Capture

Individual Sections

Introduction

  • Government by the Numbers
  • Trends in the Industry
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Technologies to Create Efficiency

  • Enterprise Content Management
  • Artificial Intelligence & Robotic Process Automation
  • Niche Solutions
  • Business Intelligence & Analytics
  • Cloud vs. On-Premise
  • Capture

The Journey to Transformation

  • Phase I: Laying the Foundation
  • Phase II: Starting the Journey
  • Phase III: Growing the Enterprise
DOWNLOAD THE INTRODUCTIONDOWNLOAD THE JOURNEYDOWNLOAD THE TECHNOLOGIES
DOWNLOAD THE GUIDE